FAQ and Policy

Shipping policy

  • We ship out orders within 48-72 hours of receiving your order. 

  • All orders ship uninsured. If you would like to add insurance we can certainly add that on for you. Please email us at lefthandedalchemy@gmail.com to inquire about shipping insurance.

Return Policy

  • We are currently not accepting refunds or returns for merchandise. 

Repairs/Broken Pieces

  • We make our jewelry with the best craft and care as possible, but we do understand that life happens and things break. We will repair any of our designs for free, you just have to provide the shipping cost. 
  • If you find yourself in need of a repair, please email us at lefthandedalchemy@gmail.com and we will work out the best solution for you.